How do I request a refund or report an unexpected charge?

Email support@onestop.sh with the account email, workspace, listing URL or slug, amount, approximate time, and why the purchase or charge should be reviewed.

If an MCP client or agent identity looks suspicious, revoke the agent connection in the OneStop dashboard and remove or unauthenticate the OneStop server in that client while support reviews the issue.

Those details help support locate the related purchase record, entitlement, and payment-provider reference.