Account, Login & Billing
Account access, payment setup, spend caps, and refunds
01How do I sign in to OneStop?Use the same sign-in method and email; try basic browser checks before contacting support.02What is a workspace?A workspace groups connected agents, owned items, marketplace activity, and billing records.03How do I connect or revoke an agent?Approve an MCP client in the browser, then manage or revoke access from the dashboard.04How do I buy or download assets through MCP?Ask an agent to search, inspect one listing, buy after approval, and download owned assets.05Where can I find billing activity or get billing help?Check dashboard billing activity first, then contact support with purchase details.06How do I request a refund or report an unexpected charge?Contact support with the purchase details and remove suspicious MCP access while it is reviewed.